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Jeffrey is very professional, friendly and patient. We have just moved from another country to US and Jeffrey was very supportive not only helping us to find an apartment but also provided additional information about how to setup the energy, cableTV, car renting, etc.
Jeffrey is a super customer oriented person putting our needs as his first priority. He is super fast in the providing responses and keeping us updated in every step of the renting process. He listens to our demands/needs and find a proper way to meet them, respecting our timing. You can feel that Jeffrey is fighting for our interests in order to keep us satisfied. When we arrived together some minutes earlier to get the apartment keys, instead of waiting there for the other broker to arrive, he has taken me and my family to a tour at the Chatham city, highlighting the nice restaurants and places to go. He is focused in keeping the customer happy and he does it in a natural way.
Jeffrey is super proactive anticipating our needs. When I had some questions about where to buy a car, Jeffrey has taken the initiative to call a dealer and obtained additional information for us besides searching at the internet. Same attitude could be noticed whenever I raised a need or concern. Jeffrey is focused to find a solution whenever a problem emerges.
When we were looking at the apartments to rent, Jeffrey has provided his own opinion on the pros x contras of each alternative that has helped us in our decision process. We have never felt any pressure on taking any decision. He respects your timing in the decision process.After getting the apartment keys, he has taken us to the dealer that we have rented the car and waited until everything was settle and we were comfortable. Jeffrey does it in a natural way. luiz urashima
We were very fortunate to have come across with Jeffrey. We were first time home buyers and Jeffrey possessed all the important attributes of a buyers broker to guide us through this complex process and make us feel comfortable with our purchasing decision.
Local knowledge: We were focusing our search in the Millburn, Summit and Chatham area. Before we found our house, he showed us several good listings that that were within our price range and desirable characteristics. He definitely listened and understood what we were looking for. He also had knowledge of listing that were about to hit the market.
Process expertise: We had a million questions and Jeffrey took the time to answer all of them. Most importantly he was able to foreshadow steps along the process so that we were never surprised by the next bend in the road. He's an experienced broker and it helped that he could frame items that we were working through in comparison with other deals that he had worked on in the past. This definitely helped us decision making and increased our comfort level through the entire process.
Responsiveness: Jeffrey answers all emails/calls within one hour, even on weekends. He appreciated the fact that time was of the essence for this deal. We always felt like were being given very individualized and focused attention, even though I'm sure that he has several deals going on at once in the hopper.
Negotiation skills: While negotiating with the seller's to bring the deal with to a close, Jeffery was very helpful. He provided insight as to which items uncovered during the home inspections that we should emphasis and use as leverage. We were on a short timespan from inspection to close and he was able to provide GC contacts that were willing to do estimates without a fee, and we were able to use this information to come to an equitable credit about with the sellers. Most importantly, it never felt that Jeffrey was trying to push the deal through, he definitely was on our side throughout the process.Overall a great guy to work with. You can zuser20161001101931236
Jeff is a wonderful professional and it was a pleasure working with him. We were first time home buyers and obviously oblivious to every correct way of doing things, but Jeff was very patient and helpful all along the way. We went through many home, and he would walk us through the nuances and details. Usually other realtors will push you to buy anything, Jeff was the only agent I found who would actually stop you if you are going ahead with a hasty decision. We highly trusted his judgement.
Buying a home is emotional process for first time home buyer, and often you are nervous and jittery. Jeff was a calming influence right to the very end, i.e. the closing. He didn't stop after the contract was signed. He helped us with getting utilities, inspections, surveys, insurance, flood zones inspection etc.
He is highly recommended.P.S. - His best line "You have to kiss a lot of frogs to get your prince"(He did show us a lot of houses) vipulbhandari82